CONTACT
Your personal contact
Do you have questions about Digitization? Find your contact person in the Kurtz Ersa Group here!
At Kurtz Ersa, we understand the challenges of modern electronics production. With Kurtz Ersa- CONNECT, we offer you a modular platform that intelligently networks your production systems and increases the efficiency of your processes. Our solution adapts flexibly to your needs and supports you and your employees in the future-proof digitalization of your production:
1. Digital services & solutions 2. MES integration and 3. machine-to-machine communication.
Simply explained and perfectly implemented. Put your trust in our comprehensive expertise and contact us! We take responsibility!
The digital services of the Kurtz Ersa CONNECT platform can be accessed from any location and device via a web browser from any internet-enabled computer/mobile device and increase the reliability and availability of each individual system.
They also create transparency and safety. Where previously it was only possible to react to specific situations, important information can now be evaluated directly based on data and interpreted efficiently in process and machine monitoring.
Other benefits include higher machine availability and greater speed in service processes thanks to the intelligent & convenient ticket system and remote access.
By using extensive expert know-how in the integrated e-learning module, you reduce training times for employees and ensure your competitiveness, as well as through increased efficiency and better capacity utilization of the overall systems.
The intelligent ticket system is the perfect way to optimize service processes for quick and efficient solutions to support cases. All tickets are stored and processed in one place within the Kurtz Ersa CONNECT platform and can be sorted by relevance at the click of a button. The clear chat display and the option to add images, descriptions, log files, etc. speeds up the process of finding a solution and significantly increases service efficiency. This saves time and costs and increases the transparency of the support process.
Faults in the customer's systems must be rectified immediately, as these machine downtimes are often associated with high costs. The remote service from Kurtz Ersa CONNECT offers a simple and safe option for remote diagnosis and fast initial assistance. With the help of the Edge Gateway, Ersa Service immediately carries out detailed troubleshooting, diagnosis and rectification.
Good to know: Remote maintenance can be deactivated by the customer via a digital switch. This gives the customer full control.
Discover the future of learning! Our revolutionary eLearning system offers customized courses, interactive content and flexible accessibility. Learn effectively whenever it suits you and achieve your learning goals.
The interactive and module-based eLearning courses include operation and maintenance training with supporting training videos. Learning progress is documented and ensured via examinations and certified certificates. Access to the eLearning platform is independent of time and place. This exclusive knowledge database can be used to train personnel worldwide at a standardized, individual learning pace. This reduces the need for on-site training and eliminates travel and waiting times for classroom training - ideal conditions for increasing efficiency in the production process.
The digital machine database integrated in Kurtz Ersa CONNECT provides a convenient and device-independent overview of the complete, worldwide machine fleet at a glance. This means that you always have general machine information, hardware and software configurations, operating instructions, circuit and pneumatic diagrams, service documents and documentation centrally available when required and gain maximum speed and service quality through information transparency.
This enables real-time monitoring of relevant machine and process data. Location-independent access to the machine part status allows quick reactions if required. Machine monitoring enables the visualization of key figures and deviations within predefined tolerances. Limit value violations are displayed so that the production control loop can always be kept in view.
Automate your production processes by integrating them into existing MES systems and use our advanced monitoring tools for maximum efficiency.
Network your machines intelligently and securely via our robust gateway architecture to optimize production processes and set new efficiency standards.
Contact us so that we can look at and address your specific requirements together.
