All good things come in threes!
At Kurtz Ersa, we understand the challenges of modern electronics production. With Kurtz Ersa CONNECT, we offer you the modular platform that intelligently networks your production systems and increases the efficiency of your processes. Our solution adapts flexibly to your needs and supports you and your employees in the future-proof digitalization of your production:
- 1. digital services & solutions
- 2. MES integration
3. machine-to-machine communication.
Simply explained and perfectly implemented. Put your trust in our comprehensive expertise and contact us! We take responsibility!
1. Digital Services & Solutions Kurtz Ersa CONNECT
The digital offerings of the Kurtz Ersa CONNECT platform can be accessed from any location and device via a web browser from any internet-enabled computer/mobile device and increase the reliability and availability of each individual system. They also create transparency and safety. Where previously it was only possible to react to specific situations, important information can now be evaluated directly based on data and interpreted efficiently in process and machine monitoring. Further benefits: higher machine availability and greater speed in the service processes thanks to the intelligent, convenient ticket system and remote access.
By using extensive expert know-how in the integrated e-learning module, you reduce training times for employees and ensure your competitiveness, as well as through increased efficiency and better capacity utilization of the overall systems.
Intelligent ticket system "Service Cases"Optimized Service Processes
Mit dem intelligenten Ticketsystem gelingt die Optimierung der Serviceprozesse zur schnellen und effizienten Lösung bei Supportfällen perfekt. Alle Tickets werden innerhalb der Kurtz Ersa CONNECT Plattform an einem Ort gespeichert, bearbeitet und lassen sich auf einen Klick nach Relevanz sortieren. Die übersichtliche Chat-Darstellung und die Möglichkeit, Bilder, Beschreibungen, Log-Files, etc. hinzuzufügen, beschleunigt die Lösungsfindung und steigert die Serviceeffizienz signifikant. Das spart Zeit, Kosten und steigert die Transparenz des Support- Prozesses.
Remote Analysis & Fast SupportRemote Service
Faults in the customer's systems must be rectified immediately, as these machine downtimes are often associated with high costs. The remote service from Kurtz Ersa CONNECT offers a simple, safe option for remote diagnosis and fast initial assistance. With the help of the Edge Gateway, Ersa Service immediately carries out detailed troubleshooting, diagnosis and rectification. Good to know: Remote maintenance can be deactivated by the customer via a digital switch - full control for the customer.
Digital Training OfferE-Learning
Discover the future of learning! Our revolutionary eLearning system offers customized courses, interactive content and flexible accessibility. Learn effectively whenever it suits you and achieve your learning goals.
The interactive, module-based e-learning courses include operation and maintenance training with supporting training videos. Learning progress is documented and ensured via examinations and certified certificates. Access to the e-learning platform is independent of time and place. This exclusive knowledge database can be used to train personnel worldwide at a standardized, individual learning pace. This reduces the need for on-site training and eliminates travel and waiting times for classroom training - ideal conditions for increasing efficiency in the production process.
Your machinery at a glanceDigital Machine Database
The digital machine database integrated in Kurtz Ersa CONNECT provides a convenient and device-independent overview of the complete, worldwide machine park at a glance. This means that you always have general machine information, hardware and software configurations, operating instructions, circuit and pneumatic diagrams, service documents and documentation centrally available when required and gain maximum speed and service quality through information transparency.
KPIs for "condition monitoring" of your productionMachine Monitoring
This enables real-time monitoring of relevant machine and process data. Location-independent access to the machine part status allows quick reactions if required. Machine monitoring enables the visualization of key figures and deviations within predefined tolerances. Limit value violations are displayed so that the production control loop can always be kept in view.
2. MES integration and intelligent production Kurtz Ersa CONNECT
3. Machine-to-Machine Communication Kurtz Ersa CONNECT
Network your machines intelligently and securely via our robust gateway architecture to optimize production processes and set new efficiency standards.
- Exchange of PCB-relevant data, e.g. product dimensions
- Automatic change of soldering programs
- Automatic change of transport widths
- Transfer of product IDs (fewer scanners required per line)
