Complaints management and whistleblower system
Kurtz Ersa offers employees, business partners (including their employees) and external third parties the option of reporting possible violations of compliance requirements and the Supply Chain Duty of Care Act. In this way, our complaints management and whistleblower system help to limit the consequences of such violations and prevent similar misconduct in the future.
The electronic platform can be used to report information on potential violations of legal regulations and internal rules. This applies, for example, in the event of suspected:
- Disregard of human rights and social standards (e.g. child or forced labor, discrimination)
- Environmental and occupational health and safety violations (e.g. in connection with conflict minerals)
- Corruption (bribery and corruptibility, acceptance and granting of advantages)
- Fraud
- Embezzlement, misappropriation, theft
- Money laundering
- Regardless of which report you choose, we will always treat it confidentially. Whistleblowers are generally protected by law, provided that no deliberately false report has been made
- Violations of competition law
We use the software solution from Osapiens, which enables two ways to submit complaints and reports:
- 1. The anonymous report: After submitting the report, you will receive a code that you can use to access your report. Here, too, you can enter the code to receive feedback for further processing and optionally contact us. If you wish to remain anonymous, please note the security information on the complaints page.
- 2. The anonymous report: After submitting the report, you will receive a code that you can use to access your report. Here, too, you can enter the code to receive feedback for further processing and optionally contact us. If you wish to remain anonymous, please note the security information on the complaints page.
Regardless of the chosen report, we will always treat it confidentially. Whistleblowers are generally protected by law, provided that no deliberately false report has been made.
Kurtz Ersa - Code of Conduct
Our Code of Conduct applies not only to Kurtz Ersa as a globally active group, but also to our suppliers. We are committed to complying with all applicable laws and regulations as well as international industry standards - and we expect the same from our suppliers. Our business partners are also obliged to pass this commitment on to their contractual partners in their upstream supply and production chain.
